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TERMS & CONDITIONS

ZEAL Global Terms & Conditions

1. INTRODUCTION & ACCEPTANCE OF TERMS

1.1 Agreement Overview

These Terms of Service (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“User,” “you,” or “your”), and ZEAL Remote (“ZEAL,” “we,” “us,” or “our”), governing your access to and use of the ZEAL platform, including without limitation www.zealremote.com, any affiliated websites, mobile applications, and all related services, features, content, and functionality (collectively, the “Platform”).

The Platform is a technology-enabled ecosystem that integrates community networking, travel intelligence, marketplace services, and AI-driven personalization tools designed to support remote workers, travelers, and global citizens.
 

1.2 Binding Acceptance

By accessing, browsing, registering for, or otherwise using the Platform, you:

  • Acknowledge that you have read, understood, and agree to be bound by these Terms;

  • Agree to comply with all applicable laws and regulations;

  • Consent to the collection, use, and processing of data as described in these Terms and related policies.
     

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE PLATFORM.
 

1.3 Eligibility Requirements

You represent and warrant that:

  • You are at least eighteen (18) years of age;

  • You have the legal capacity to enter into a binding agreement;

  • You are not prohibited from using the Platform under applicable law;

  • Your use of the Platform will comply with all applicable laws and regulations.

ZEAL reserves the right to restrict or terminate access to any user who does not meet these requirements.
 

1.4 Modifications to Terms

ZEAL reserves the right, in its sole discretion, to modify, update, or replace these Terms at any time.

  • Updated Terms will be posted on the Platform with a revised “Last Updated” date;

  • Continued use of the Platform after such updates constitutes acceptance of the revised Terms;

  • You are responsible for reviewing the Terms periodically.
     

1.5 Nature of the Platform 

You acknowledge and agree that ZEAL:

  • Operates solely as a technology platform and infrastructure provider;

  • Does not own, operate, manage, or control any accommodations, experiences, services, or third-party offerings listed on or accessed through the Platform;

  • Does not provide travel, transportation, hospitality, or safety services;

  • Does not guarantee outcomes, experiences, or interactions between users or third parties.

This clause is foundational and applies throughout these Terms.
 

2. DEFINITIONS

For purposes of these Terms, the following definitions apply:

2.1 “Platform”

The ZEAL digital ecosystem, including websites, mobile applications, APIs, content, features, and services.
 

2.2 “Services”

All functionalities provided by ZEAL, including but not limited to:

  • Community networking

  • Travel intelligence and recommendations

  • Marketplace facilitation

  • Content sharing

  • AI-driven personalization features
     

2.3 “User”

Any individual or entity that accesses or uses the Platform, whether registered or unregistered.


2.4 “Content”

All materials available on or through the Platform, including text, images, data, listings, reviews, and user-generated content.


2.5 “User Contributions”

Any content, data, or materials submitted, uploaded, or shared by Users on or through the Platform.


2.6 “AI Systems”

ZEAL’s proprietary or third-party artificial intelligence, machine learning models, algorithms, and automated systems used to:

  • Generate recommendations

  • Personalize user experiences

  • Analyze behavior and preferences

  • Optimize platform performance


2.7 “Geolocation Data”

Any real-time or historical data relating to a User’s physical location, movement patterns, proximity, or travel activity.
 

2.8 “Marketplace Services”

Any features enabling Users to discover, interact with, or transact with third-party providers offering accommodations, services, experiences, or products.


2.9 “Third-Party Services”

Services, content, or offerings provided by entities other than ZEAL, including integrations, links, and embedded tools.


2.10 “Derived Data”

Data created, aggregated, or inferred by ZEAL through analysis of User activity, behavior, or interactions, including anonymized and aggregated datasets.


3. PLATFORM OVERVIEW & SERVICES


3.1 Nature of Services

ZEAL provides a multi-layered digital platform designed to:

  • Connect users globally through community and shared experiences;

  • Enable discovery of destinations, services, and opportunities;

  • Facilitate access to third-party offerings through marketplace features;

  • Deliver personalized recommendations and insights via AI Systems;

  • Aggregate and organize travel, lifestyle, and location-based intelligence.

ZEAL acts solely as a technology intermediary and does not directly provide the underlying services offered by third parties.


3.2 No Participation in User Transactions 

ZEAL:

  • Is not a party to any agreements between Users and third-party providers;

  • Does not broker, guarantee, or enforce transactions;

  • Does not assume responsibility for:

    • Service delivery

    • Pricing accuracy

    • Availability

    • User interactions

All transactions and interactions occur solely between Users and third parties at their own risk.


3.3 Community & User Interaction Disclaimer 

The Platform enables Users to:

  • Connect with other individuals;

  • Participate in events, activities, and experiences;

  • Communicate and engage both digitally and in real-world environments.

You acknowledge that:

  • ZEAL does not conduct background checks or verify User identities;

  • ZEAL does not supervise, control, or monitor User interactions;

  • Any interaction—whether online or offline—is undertaken at your own risk.


3.4 AI-Enhanced Features 

Certain Platform features rely on AI Systems to:

  • Personalize content and recommendations;

  • Suggest connections, destinations, and services;

  • Optimize user experience dynamically.

Such features are further governed by Section 4 (AI, Personalization & Platform Intelligence).


3.5 Location-Based Features 

The Platform may include location-based functionality utilizing Geolocation Data.

Use of such features is governed by Section 5 (Geolocation & Spatial Data Usage).


3.6 Membership Structure

ZEAL may offer multiple membership tiers, including but not limited to:

  • Free (General User)

  • Early Access Membership

  • General Membership

  • Lifetime Membership

  • VIP or Premium Membership tiers

Each tier may include different features, access levels, and pricing structures, as described on the Platform.


3.7 Beta Services & Experimental Features

ZEAL may designate certain features as:

  • Beta

  • Experimental

  • Limited Release

You acknowledge that such features:

  • May be incomplete, unstable, or subject to change;

  • May be discontinued at any time;

  • Are provided “as is” without warranties of any kind.


3.8 Service Availability

ZEAL does not guarantee uninterrupted access to the Platform.

The Platform may experience:

  • Downtime

  • Delays

  • Interruptions

  • System failures

due to maintenance, updates, or factors beyond ZEAL’s control.


3.9 Evolution of Services 

You acknowledge that the Platform is continuously evolving.

ZEAL reserves the right to:

  • Modify or discontinue features;

  • Introduce new tools, including AI-driven capabilities;

  • Change how Services are delivered or structured.

Continued use of the Platform constitutes acceptance of such changes.


4. AI, PERSONALIZATION & PLATFORM INTELLIGENCE


4.1 Use of AI Systems

The Platform incorporates advanced artificial intelligence, machine learning models, algorithms, and automated decision-making systems (collectively, “AI Systems”) to enhance functionality, personalization, and performance.

By using the Platform, you acknowledge and agree that ZEAL may:

  • Analyze user behavior, preferences, interactions, travel patterns, and engagement data;

  • Generate personalized recommendations, insights, and content;

  • Dynamically adjust content, rankings, search results, and visibility of listings;

  • Facilitate matches between users, services, and opportunities;

  • Optimize platform performance and user experience in real time.


4.2 Nature of AI Outputs 

You acknowledge and agree that:

  • AI-generated outputs, recommendations, and insights are provided for informational and convenience purposes only;

  • Such outputs may be inaccurate, incomplete, biased, or not tailored to your specific needs;

  • ZEAL makes no representations or warranties regarding the reliability, accuracy, or suitability of any AI-generated output.

You assume full responsibility and risk for any decisions made based on AI-generated information.


4.3 No Professional Advice or Fiduciary Duty

AI-generated content does not constitute:

  • Travel advice

  • Financial advice

  • Legal advice

  • Safety recommendations

  • Professional guidance of any kind

ZEAL does not assume any fiduciary duty, advisory role, or obligation to act in your best interest.


4.4 Algorithmic Decision-Making & Personalization

You acknowledge that ZEAL may use automated systems to:

  • Prioritize, rank, or suppress content, listings, and visibility;

  • Personalize recommendations based on inferred preferences and behaviors;

  • Segment users for targeting, matching, or optimization purposes.

Such processes may involve:

  • Behavioral profiling

  • Predictive modeling

  • Pattern recognition

  • Data inference

ZEAL does not guarantee neutrality, fairness, or equal visibility across all content or users.


4.5 Continuous Learning & Model Improvement

ZEAL may use data generated through your use of the Platform to:

  • Train, refine, and improve AI Systems;

  • Develop new models, features, and capabilities;

  • Enhance predictive accuracy and personalization.

This may include:

  • Aggregated data

  • Anonymized data

  • Behavioral and interaction data


4.6 Ownership of AI Systems & Outputs

All rights, title, and interest in and to:

  • AI Systems

  • Algorithms and models

  • Platform intelligence

  • Derived insights and outputs

  • Optimization methodologies

are and shall remain the exclusive property of ZEAL.


4.7 No Guarantee of Outcomes

ZEAL does not guarantee:

  • Travel experiences

  • User compatibility

  • Business outcomes

  • Financial results

  • Personal safety or satisfaction

arising from AI-driven recommendations or platform interactions.
 

5. GEOLOCATION, MOVEMENT & SPATIAL DATA USAGE


5.1 Collection of Geolocation Data

The Platform may collect, process, and utilize real-time and historical location data (“Geolocation Data”) when:

  • You enable location-based services;

  • Your device permissions allow location access;

  • You interact with location-enabled features.


5.2 Scope of Geolocation Tracking

You acknowledge and agree that ZEAL may:

  • Track your location in real time or at periodic intervals;

  • Collect background location data while the Platform is active or running;

  • Analyze movement patterns, travel behavior, and proximity to locations or users;

  • Associate location data across sessions, devices, and interactions.


5.3 Use of Geolocation Data

ZEAL may use Geolocation Data to:

  • Provide personalized recommendations and location-based insights;

  • Enable discovery of nearby services, venues, and experiences;

  • Facilitate connections between users based on proximity;

  • Power safety-related features (e.g., alerts, sharing, notifications);

  • Improve platform intelligence, analytics, and performance.


5.4 Limitations & Accuracy Disclaimer

You acknowledge that:

  • Geolocation Data may be inaccurate, delayed, or incomplete;

  • Location-based recommendations may not reflect real-time conditions;

  • ZEAL does not guarantee precision or reliability of location tracking.


5.5 User Control & Responsibility

You may disable location services through your device settings; however:

  • Certain Platform features may be limited or unavailable;

  • ZEAL is not responsible for any impact resulting from disabling such features.

You are solely responsible for how you use location-based functionality.


5.6 No Safety Guarantee 

Geolocation features are provided for convenience only.

ZEAL:

  • Does not provide emergency services, monitoring, or response;

  • Does not guarantee your safety or the safety of others;

  • Is not liable for any harm arising from the use or misuse of location data.
     

6. DATA USAGE, ANALYTICS & COMMERCIALIZATION


6.1 Data Collection & Processing

By using the Platform, you acknowledge and agree that ZEAL may collect and process data relating to:

  • Platform usage and interactions;

  • User preferences and behavior;

  • Transactions, bookings, and engagement;

  • Device, technical, and session data.


6.2 Data Enrichment & Combination

ZEAL may:

  • Combine User data with third-party data sources;

  • Enrich datasets through external integrations;

  • Cross-reference data across services and platforms.


6.3 Purpose of Data Use

ZEAL may use collected and derived data for:

  • Personalization and recommendations;

  • Platform optimization and performance improvements;

  • Analytics and insights generation;

  • Marketing, advertising, and targeting;

  • Product development and innovation;

  • Strategic and commercial initiatives.


6.4 Aggregated & Anonymized Data Rights

ZEAL may:

  • Aggregate and anonymize User data;

  • Create derivative datasets and intelligence layers;

  • Use such data for commercial purposes, including:

    • Benchmarking

    • Trend analysis

    • Research and reporting

    • Partnerships

    • Enterprise products and services

All such aggregated, anonymized, and derived data shall be exclusively owned by ZEAL.


6.5 Behavioral Profiling & Inference

You acknowledge that ZEAL may:

  • Analyze and infer preferences, interests, and behaviors;

  • Segment users into categories or profiles;

  • Use predictive analytics to anticipate user needs and actions.

These processes may occur automatically and without direct user input.


6.6 Data Monetization Rights

ZEAL reserves the right to:

  • Commercialize insights derived from Platform data;

  • License aggregated or anonymized data to third parties;

  • Develop revenue-generating products based on data intelligence.

No compensation shall be owed to Users for such uses.


6.7 Data Ownership & Platform Intelligence

ZEAL retains all rights, title, and interest in:

  • Platform data architecture;

  • Data processing methodologies;

  • Aggregated and derived datasets;

  • Platform intelligence and analytics outputs.

Users retain ownership of their personal data only to the extent required under applicable law.


6.8 Compliance with Privacy Laws

ZEAL will process personal data in accordance with applicable data protection laws and its Privacy Policy.

Where required by law, Users may have rights including:

  • Access

  • Correction

  • Deletion

  • Data portability

Such rights are governed separately by ZEAL’s Privacy Policy.
 

7. USER ACCOUNTS & REGISTRATION
 

7.1 Account Creation & Eligibility

To access certain features of the Platform, you may be required to create an account.

By registering, you agree to:

  • Provide accurate, current, and complete information;

  • Maintain and promptly update your account information;

  • Use your real identity unless otherwise permitted by ZEAL.

ZEAL reserves the right to:

  • Approve or deny any registration request at its sole discretion;

  • Require verification of identity at any time;

  • Restrict or revoke access where information is inaccurate or misleading.


7.2 Account Security & Responsibility

You are solely responsible for:

  • Maintaining the confidentiality of your login credentials;

  • All activity conducted under your account;

  • Immediately notifying ZEAL of any unauthorized use or security breach.

ZEAL shall not be liable for any loss or damage arising from your failure to secure your account.


7.3 Account Ownership & Non-Transferability

Accounts are:

  • Personal to the registered user;

  • Non-transferable and may not be sold, assigned, or shared.

ZEAL reserves the right to:

  • Suspend or terminate accounts that violate this provision;

  • Reclaim usernames that are inappropriate, inactive, or misleading.


7.4 Accuracy & Identity Representation

You represent and warrant that:

  • All information provided is truthful and not misleading;

  • You are not impersonating another individual or entity;

  • You will not create multiple accounts for deceptive or abusive purposes.


7.5 Account Restrictions & Enforcement

ZEAL reserves the right, in its sole discretion, to:

  • Suspend, restrict, or terminate accounts;

  • Limit access to features or Services;

  • Remove or restrict visibility of content;

  • Investigate suspected violations.

Such actions may be taken:

  • With or without notice;

  • Without liability to ZEAL.


7.6 Automated Access & Abuse Prevention

You agree not to:

  • Access the Platform באמצעות bots, scripts, or automated tools;

  • Scrape, extract, or systematically collect data without authorization;

  • Interfere with Platform functionality or security.

ZEAL reserves the right to implement technical measures to prevent such activity.


7.7 Account Termination by User

You may terminate your account at any time by:

  • Following account deletion procedures within the Platform; or

  • Submitting a request through ZEAL support channels.

Termination does not relieve you of any outstanding financial obligations.
 

8. SUBSCRIPTION TERMS & PAYMENTS 


8.1 Membership Plans & Access

ZEAL offers various membership tiers, which may include:

  • Free (General Access)

  • Early Access Membership

  • General Membership

  • Lifetime Membership

  • VIP / Premium Memberships

Each membership tier:

  • Provides access to specific features and Services;

  • May be subject to pricing, availability, and eligibility requirements.

ZEAL reserves the right to:

  • Modify, add, or remove membership tiers;

  • Change features included within any tier.
     

8.2 Billing & Payment Authorization

By purchasing a paid membership, you:

  • Agree to pay all applicable fees as displayed at the time of purchase;

  • Authorize ZEAL and its payment processors to charge your selected payment method;

  • Consent to sharing necessary payment data with third-party processors.

All payments:

  • Are processed through third-party providers;

  • Are subject to their respective terms and conditions.


8.3 Subscription Term & Auto-Renewal

Unless otherwise stated:

  • Paid memberships automatically renew at the end of each billing cycle;

  • Renewal occurs at the then-current applicable rate;

  • Your payment method will be charged automatically.

By subscribing, you expressly authorize:

  • Recurring billing;

  • Automatic renewal without additional notice (except where required by law).


8.4 Pricing & Changes

ZEAL reserves the right to:

  • Modify pricing at any time;

  • Introduce new fees or charges;

  • Adjust pricing for future billing cycles.

Where required by law:

  • Reasonable notice will be provided prior to price changes;

  • Continued use constitutes acceptance of updated pricing.


8.5 Refund Policy 

Except where required by applicable law:

  • All payments are non-refundable;

  • ZEAL does not provide refunds for:

    • Partial subscription periods

    • Unused features

    • Downtime or service interruptions

    • Changes in Services or features

In limited cases, ZEAL may, at its sole discretion:

  • Issue refunds, credits, or adjustments.

Such actions do not create any obligation for future refunds.


8.6 Cancellation of Subscription

You may cancel your subscription at any time; however:

  • Cancellation will take effect at the end of the current billing period;

  • No refunds will be issued for remaining time;

  • Access to paid features will continue until the end of the billing cycle.

Failure to cancel prior to renewal will result in automatic renewal charges.
 

8.7 Failed Payments & Collection 

If a payment fails:

  • ZEAL may retry the charge;

  • ZEAL may suspend or restrict your account;

  • ZEAL may revoke access to paid features.

You agree that ZEAL may:

  • Use third-party collection services;

  • Recover any outstanding balances owed.


8.8 Chargebacks & Payment Disputes 

You agree that:

  • Initiating a chargeback without first contacting ZEAL constitutes a breach of these Terms;

  • ZEAL reserves the right to:

    • Suspend or terminate your account;

    • Recover disputed amounts;

    • Challenge chargebacks with supporting evidence.

ZEAL may:

  • Retain records of transactions, usage, and account activity to dispute claims.


8.9 Promotional Access & Beta Pricing

ZEAL may offer:

  • Free trials

  • Discounted memberships

  • Beta access or promotional pricing

ZEAL reserves the right to:

  • Modify or revoke such offers at any time;

  • Convert promotional access into paid subscriptions upon notice.
     

8.10 Lifetime Memberships 

Where offered, “Lifetime” memberships:

  • Apply only for the operational lifetime of the specific product or Service;

  • Do not guarantee perpetual access to all future features or offerings;

  • May be subject to reasonable limitations, modifications, or restructuring.

ZEAL reserves the right to:

  • Modify the scope of Lifetime benefits;

  • Introduce new premium features not included in Lifetime access.


8.11 Taxes & Fees

You are responsible for:

  • Any applicable taxes, duties, or fees associated with your purchase;

  • Compliance with local tax laws.


8.12 No Guarantee of Availability or Continuity 

Subscription access does not guarantee:

  • Continuous availability of the Platform;

  • Uninterrupted access to Services;

  • Preservation of specific features or content.
     

9. MARKETPLACE & THIRD-PARTY SERVICES
 

9.1 Platform Role & Limitation of Responsibility 

The Platform may enable Users to discover, interact with, and transact with third-party providers offering accommodations, services, experiences, products, or other offerings (“Third-Party Services”).

You acknowledge and agree that:

  • ZEAL operates solely as a technology platform and marketplace facilitator;

  • ZEAL does not own, control, operate, manage, or supply any Third-Party Services;

  • ZEAL is not a party to any agreements between Users and third-party providers.
     

9.2 No Agency, Partnership, or Employment Relationship 

Nothing in these Terms creates any:

  • Agency relationship

  • Partnership

  • Joint venture

  • Employment relationship

between ZEAL and any User, service provider, ambassador, or third party.

All third parties act independently and at their own risk.


9.3 No Guarantee of Third-Party Services 

ZEAL makes no representations or warranties regarding:

  • Quality, safety, or legality of services;

  • Accuracy of listings, pricing, or descriptions;

  • Availability or reliability of third-party offerings;

  • Conduct or actions of third-party providers.

All interactions and transactions are undertaken at your own risk.


9.4 User Responsibility for Transactions

You are solely responsible for:

  • Evaluating Third-Party Services;

  • Entering into agreements with providers;

  • Resolving disputes directly with third parties.

ZEAL does not:

  • Mediate disputes (except at its sole discretion);

  • Guarantee refunds, performance, or outcomes.


9.5 Third-Party Integrations & External Platforms

The Platform may integrate with or link to external platforms (e.g., booking engines, travel services, marketplaces).

You acknowledge that:

  • Such integrations are provided for convenience only;

  • ZEAL is not responsible for third-party platforms or their policies;

  • Your use of third-party services is governed by their respective terms.


9.6 Limitation of Liability for Marketplace Activities 

ZEAL disclaims all liability arising from:

  • Service delivery failures;

  • Provider actions or omissions;

  • Misrepresentations by third parties;

  • Injuries, damages, or losses incurred during experiences or interactions.
     

10. USER CONDUCT & PROHIBITED USE


10.1 Acceptable Use of the Platform

You agree to use the Platform only for lawful purposes and in accordance with these Terms.


10.2 Prohibited Activities

You agree not to:

  • Violate any applicable law or regulation;

  • Infringe on the rights of others;

  • Post or transmit unlawful, abusive, defamatory, or harmful content;

  • Harass, threaten, or exploit other Users;

  • Engage in fraudulent, deceptive, or misleading behavior;

  • Promote illegal activities or harmful conduct.


10.3 Platform Abuse & Technical Misuse 

You agree not to:

  • Use bots, scrapers, or automated tools to access or extract data;

  • Attempt to reverse engineer or interfere with Platform systems;

  • Circumvent security measures or access controls;

  • Overload or disrupt Platform infrastructure.
     

10.4 Commercial Misuse

You may not:

  • Use the Platform to compete with ZEAL;

  • Extract or repurpose data for commercial gain;

  • Conduct unauthorized marketing, solicitation, or spam.


10.5 Enforcement & Monitoring 

ZEAL reserves the right to:

  • Monitor activity on the Platform;

  • Investigate violations;

  • Remove content or restrict access;

  • Take enforcement action, including account suspension or termination.

Such actions may be taken:

  • Without prior notice;

  • At ZEAL’s sole discretion.


11. USER CONTENT & LICENSE RIGHTS


11.1 Ownership of User Content

You retain ownership of any content you submit, upload, or share (“User Contributions”).

However, by submitting content, you grant ZEAL the rights described below.


11.2 License Grant to ZEAL

You grant ZEAL a:

  • Worldwide

  • Perpetual

  • Irrevocable

  • Royalty-free

  • Fully transferable and sublicensable

license to:

  • Use, reproduce, modify, adapt, publish, distribute, and display your content;

  • Create derivative works;

  • Use content for commercial, promotional, and operational purposes.


11.3 AI Training & Data Usage Rights 

You expressly acknowledge and agree that ZEAL may:

  • Use User Contributions to train, refine, and improve AI Systems;

  • Analyze content to generate insights, recommendations, and derived data;

  • Incorporate content into aggregated and anonymized datasets.

This includes:

  • Text, images, reviews, preferences, and behavioral signals.

You waive any right to compensation for such uses.


11.4 Content Moderation & Removal

ZEAL reserves the right to:

  • Review, edit, or remove any content;

  • Restrict visibility or distribution;

  • Suspend or terminate accounts associated with violations.

ZEAL is not obligated to monitor or pre-screen content.


11.5 User Representations & Warranties

You represent and warrant that:

  • You own or have rights to your content;

  • Your content does not infringe any third-party rights;

  • Your content complies with applicable laws and these Terms.


11.6 No Confidentiality

User Contributions are:

  • Non-confidential;

  • Publicly accessible (depending on settings);

  • Subject to use by other Users and third parties.

ZEAL is not responsible for how others use your content.
 

12. SAFETY FEATURES & LIMITATIONS 


12.1 Availability of Safety Features

The Platform may include safety-related features such as:

  • Emergency alerts (SOS);

  • Location sharing;

  • Notifications and safety prompts;

  • Behavioral or anomaly detection systems.


12.2 No Guarantee of Safety 

You acknowledge and agree that:

  • These features are provided for convenience only;

  • ZEAL does not guarantee:

    • Your safety

    • The safety of others

    • Effectiveness of any safety feature


12.3 No Emergency or Monitoring Services

ZEAL:

  • Is not a security provider;

  • Does not provide emergency response services;

  • Does not monitor users in real time;

  • Does not intervene in user interactions.


12.4 User Responsibility for Safety

You are solely responsible for:

  • Your personal safety;

  • Your interactions with other users;

  • Decisions made based on Platform information.


12.5 Limitation of Liability for Safety Features 

ZEAL shall not be liable for:

  • Failure or malfunction of safety features;

  • Delays or inaccuracies in alerts or notifications;

  • Any harm resulting from reliance on such features.
     

13. INTELLECTUAL PROPERTY RIGHTS


13.1 Ownership of Platform & Content

Unless otherwise indicated, the Platform and all associated elements—including but not limited to:

  • Source code

  • Software architecture

  • Databases

  • Design, layout, and functionality

  • Content, materials, and media

  • Trademarks, service marks, and branding

(collectively, “ZEAL Content”) are owned by or licensed to ZEAL and are protected by applicable intellectual property laws.


13.2 Limited License to Users

Subject to your compliance with these Terms, ZEAL grants you a:

  • Limited

  • Non-exclusive

  • Non-transferable

  • Revocable

license to access and use the Platform for personal, non-commercial use.

 

13.3 Restrictions on Use

You may not, without prior written consent:

  • Copy, reproduce, or distribute ZEAL Content;

  • Modify, adapt, or create derivative works;

  • Reverse engineer or decompile any part of the Platform;

  • Use the Platform or Content for commercial exploitation.


13.4 Platform Intelligence & Data Rights 

All rights, title, and interest in:

  • AI Systems and models

  • Algorithms and methodologies

  • Derived Data and analytics

  • Platform intelligence and insights

are exclusively owned by ZEAL.

Nothing in these Terms grants Users any ownership rights in such assets.
 

14. DISCLAIMERS


14.1 “As-Is” and “As-Available” Basis 

The Platform and all Services are provided on an:

  • “As is”

  • “As available”

basis without warranties of any kind, whether express or implied.


14.2 General Disclaimer of Warranties

To the fullest extent permitted by law, ZEAL disclaims all warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or reliability


14.3 AI & Recommendation Disclaimer 

ZEAL does not guarantee:

  • Accuracy or reliability of AI-generated outputs;

  • Suitability of recommendations;

  • Outcomes based on Platform insights.

AI outputs are informational only and should not be relied upon as definitive guidance.


14.4 Marketplace & Third-Party Disclaimer 

ZEAL makes no warranties regarding:

  • Third-party services or providers;

  • Listings, pricing, or availability;

  • User interactions or outcomes.

All third-party interactions occur at your own risk.
 

14.5 Real-World Interaction Disclaimer 

ZEAL does not:

  • Verify user identities;

  • Conduct background checks;

  • Supervise or control user interactions.

All interactions—online or offline—are undertaken at your own risk.


14.6 Geolocation & Safety Disclaimer 

ZEAL does not guarantee:

  • Accuracy of location data;

  • Effectiveness of safety features;

  • Personal safety or security.


14.7 Service Availability Disclaimer

ZEAL does not guarantee:

  • Continuous, uninterrupted access;

  • Error-free operation;

  • Compatibility with all devices or systems.
     

15. LIMITATION OF LIABILITY 


15.1 Limitation of Damages

To the fullest extent permitted by law, ZEAL shall not be liable for:

  • Indirect, incidental, consequential, or punitive damages;

  • Loss of profits, revenue, data, or goodwill;

  • Personal injury or property damage arising from user interactions;

  • Losses related to third-party services or marketplace transactions;

  • Decisions made based on AI-generated outputs.


15.2 Cap on Liability

In no event shall ZEAL’s total liability exceed the greater of:

  • The total fees paid by you to ZEAL in the twelve (12) months preceding the claim; or

  • One hundred U.S. dollars (USD $100).


15.3 Allocation of Risk

You acknowledge that:

  • The Platform is provided at scale and low cost;

  • The limitations of liability reflect a fair allocation of risk between the parties.


15.4 Exceptions

Nothing in these Terms shall exclude liability that cannot be excluded under applicable law, including:

  • Death or personal injury caused by gross negligence;

  • Fraud or intentional misconduct.
     

16. INDEMNIFICATION


16.1 User Indemnity Obligation 

You agree to indemnify, defend, and hold harmless ZEAL and its:

  • Affiliates

  • Officers

  • Directors

  • Employees

  • Agents

from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

  • Your use of the Platform;

  • Your violation of these Terms;

  • Your User Contributions;

  • Your interactions with other Users or third parties;

  • Your violation of any law or third-party rights.


16.2 Marketplace & Interaction Indemnity 

You specifically agree to indemnify ZEAL against claims arising from:

  • Transactions with third-party providers;

  • Participation in activities, events, or experiences;

  • Real-world interactions initiated through the Platform.


16.3 Data & AI-Related Indemnity 

You agree to indemnify ZEAL for claims arising from:

  • Your misuse of AI-generated outputs;

  • Your reliance on Platform recommendations;

  • Your submission of content used in AI Systems.
     

17. PLATFORM CONTROL & ENFORCEMENT


17.1 ZEAL’s Right to Control the Platform

ZEAL reserves the right, at its sole discretion, to:

  • Modify, suspend, or discontinue any aspect of the Platform;

  • Remove or restrict content;

  • Adjust rankings, visibility, or access;

  • Enforce policies and take corrective action.


17.2 Enforcement Actions

ZEAL may take enforcement actions including:

  • Account suspension or termination;

  • Content removal;

  • Access restriction;

  • Legal action where necessary.


17.3 No Obligation to Act

ZEAL:

  • Is not obligated to monitor user activity;

  • Is not required to enforce rules in every instance;

  • May choose enforcement actions at its discretion.


17.4 Actions Without Notice

ZEAL may take any of the above actions:

  • Without prior notice;

  • Without liability to Users.
     

18. DISPUTE RESOLUTION & CLASS ACTION WAIVER 


18.1 Agreement to Arbitrate

To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to:

  • These Terms;

  • Your use of the Platform;

  • Any interaction with ZEAL or other Users;

shall be resolved through final and binding arbitration, rather than in court.


18.2 Arbitration Process

Arbitration shall:

  • Be conducted on an individual basis only;

  • Be administered by a recognized arbitration provider (e.g., AAA or JAMS);

  • Take place in a mutually agreed jurisdiction, or as otherwise required by law;

  • Be conducted in English.

The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of these Terms.


18.3 Class Action Waiver 

You expressly agree that:

  • You may bring claims only in your individual capacity;

  • You waive the right to participate in any:

    • Class action

    • Collective action

    • Representative proceeding


18.4 Exceptions to Arbitration

Nothing in this section shall prevent ZEAL from:

  • Seeking injunctive or equitable relief;

  • Enforcing intellectual property rights;

  • Pursuing claims in small claims court where applicable.


18.5 Governing Law for Disputes

These Terms and any disputes shall be governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles.
 

19. TERMINATION


19.1 Termination by ZEAL 

ZEAL reserves the right, in its sole discretion, to:

  • Suspend or terminate your account;

  • Restrict access to the Platform;

  • Remove content or data;

for any reason, including but not limited to:

  • Violation of these Terms;

  • Suspected fraud or abuse;

  • Behavior that may harm ZEAL or its users.


19.2 Termination by User

You may terminate your use of the Platform at any time by:

  • Closing your account; or

  • Discontinuing use of the Services.


19.3 Effect of Termination

Upon termination:

  • Your right to access and use the Platform will cease immediately;

  • ZEAL may delete or retain your data in accordance with applicable laws and internal policies;

  • Any outstanding obligations (including payment obligations) remain enforceable.


19.4 Survival of Terms

The following sections shall survive termination:

  • Intellectual Property (Section 13)

  • Disclaimers (Section 14)

  • Limitation of Liability (Section 15)

  • Indemnification (Section 16)

  • Dispute Resolution (Section 18)

  • Any provisions intended to survive by their nature


20. EVOLVING SERVICES & TECHNOLOGY 


20.1 Continuous Evolution of the Platform

You acknowledge that ZEAL is a continuously evolving platform.

ZEAL may:

  • Introduce new features, including AI-driven capabilities;

  • Modify how Services are structured or delivered;

  • Expand integrations, offerings, and functionality.


20.2 Changes to Data & Technology Use

ZEAL may:

  • Modify how data is collected, processed, and utilized;

  • Introduce new methods of personalization, analytics, or automation;

  • Expand use of AI Systems and platform intelligence.


20.3 Acceptance of Changes

Your continued use of the Platform constitutes acceptance of:

  • New features

  • Updated technologies

  • Modified Services


21. GENERAL PROVISIONS


21.1 Entire Agreement

These Terms constitute the entire agreement between you and ZEAL regarding use of the Platform and supersede all prior agreements.
 

21.2 Severability

If any provision of these Terms is found to be invalid or unenforceable:

  • The remaining provisions shall remain in full force and effect.


21.3 Waiver

Failure by ZEAL to enforce any provision shall not constitute a waiver of that provision or any other rights.
 

21.4 Assignment

ZEAL may assign or transfer its rights and obligations under these Terms without restriction.

You may not assign your rights without prior written consent.
 

21.5 Electronic Communications

By using the Platform, you consent to:

  • Receiving communications electronically;

  • Electronic records and signatures;

  • Delivery of notices via email or Platform notifications.
     

21.6 Force Majeure

ZEAL shall not be liable for any failure or delay resulting from causes beyond its reasonable control, including:

  • Natural disasters

  • Government actions

  • Network failures

  • Cybersecurity incidents
     

22. CONTACT INFORMATION

 

If you have questions regarding these Terms, you may contact ZEAL at:

ZEAL Remote
4059 E 17th Aveneue Parkway, Denver, CO 80220
info@zealremote.com

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